Privacy Policy
Last updated: July 20, 2026
Privacy Policy
Version: 1.0
Last Updated: July 20, 2026
1. Introduction and Scope
Shoppable Videos LLC (“Shoppable Videos,” “SV,” “we,” “our,” or “us”) provides software, creator tools, analytics, verification services, affiliate-link tools, marketplace features, artificial intelligence features, browser extensions, messaging services, and third-party platform integrations.
This Privacy Policy explains how we collect, use, disclose, retain, and protect information when you access or use the Shoppable Videos services.
This Privacy Policy applies to information collected through:
the Shoppable Videos website and web application;
Creator Passport profiles and related verification features;
Shoppable Videos browser extensions;
SVGO, Amazon-specific, Walmart-specific, and other supported link-generation or deep-link services;
SMS link delivery and phone-verification features;
creator analytics and content-analysis tools;
artificial intelligence and automated recommendation features;
creator, brand, seller, agency, referral, affiliate, and Marketplace features;
Google, YouTube, TikTok, Instagram, Pinterest, Amazon, Walmart, Facebook, PayPal, and other connected-platform integrations;
application programming interfaces, software tools, beta features, and related services; and
any additional products or services that link to this Privacy Policy.
Collectively, these products and features are referred to in this Privacy Policy as the “Services.”
Your Agreement
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy.
This Privacy Policy describes our data practices but does not replace any consent, authorization, notice, or choice that may be presented to you when you activate a specific feature, connect a third-party account, submit information, or participate in a particular program.
Relationship to Other Agreements
Your use of the Services is also governed by our Terms of Service and any additional terms, notices, consents, or program-specific agreements that apply to particular features.
If a feature-specific privacy notice conflicts with this general Privacy Policy, the feature-specific notice will govern with respect to that feature and the information covered by that notice.
Third-Party Services
The Services may connect with websites, applications, platforms, APIs, payment providers, authentication providers, messaging providers, artificial intelligence providers, and other services operated by third parties.
This Privacy Policy describes Shoppable Videos’ data practices. It does not govern the independent privacy practices of third parties.
When you interact directly with a third-party service, the collection and use of information by that third party is governed by its own terms, privacy policy, permissions, and account settings.
Changes in Our Services
Shoppable Videos is an evolving platform. We may introduce new tools, integrations, verification methods, analytics, artificial intelligence features, messaging features, subscription offerings, or other functionality.
When a new feature materially changes how we collect, use, or disclose personal information, we may update this Privacy Policy or provide an additional notice at or before the time the information is collected.
Information We Collect
2. Information We Collect
The information we collect depends on how you interact with the Services, the features you use, the third-party accounts you connect, and the information you choose to provide.
We collect information from the following categories.
A. Information You Provide Directly
When you create an account or use the Services, you may provide information including:
Name
Email address
Username
Password or authentication credentials (where applicable)
Profile photo or avatar
Biography or profile description
Creator category or niche
Company or business information
Payment information (processed through third-party payment providers)
Phone number
Mailing address (if voluntarily provided)
Social media usernames
Affiliate identifiers
Creator identifiers
Amazon storefront identifiers
Walmart creator identifiers
Creator Passport profile information
Verification information
Customer support communications
Survey responses
Feedback
Contest or promotion submissions
Any other information you voluntarily submit through the Services.
You are responsible for ensuring that the information you provide is accurate and up to date.
B. Account Information
When you register for an account, we may collect information necessary to:
create your account;
authenticate your identity;
manage subscriptions;
administer your account;
communicate with you;
provide customer support; and
maintain platform security.
C. Creator Passport Information
If you create a Creator Passport, we may collect information that you choose to display publicly or privately, including:
display name;
profile photo;
biography;
creator categories;
connected social platforms;
verified accounts;
partnership information;
work preferences;
contact methods;
creator metrics;
links;
portfolio information;
videos;
badges;
certifications; and
other information you choose to include.
Certain Creator Passport information is intended to be publicly visible and may be indexed by search engines, AI systems, and other internet services.
You control much of the information you choose to publish through your Creator Passport.
D. Verification Information
To verify ownership of creator accounts or other information, we may collect information associated with verification processes, including:
email verification;
phone verification;
OAuth authorizations;
connected platform identifiers;
verification timestamps;
verification status;
verification history; and
other information reasonably necessary to verify ownership of connected accounts.
Verification confirms that a connected account or contact method has been successfully linked to your account. It does not constitute identity verification, background screening, endorsement, certification, or verification of your qualifications.
E. Communications
When you contact Shoppable Videos, we may collect information contained in:
customer support requests;
emails;
contact forms;
feedback submissions;
surveys;
feature requests;
bug reports;
community discussions;
Marketplace communications;
SMS responses; and
other communications you voluntarily send to us.
F. Payment Information
If you purchase subscriptions, credits, or other paid services, payment information is processed by our third-party payment providers.
Shoppable Videos generally does not store complete payment card numbers.
We may receive limited payment-related information such as:
payment status;
subscription status;
billing history;
invoice information;
transaction identifiers; and
limited payment metadata necessary to administer your account.
G. Information You Choose to Share
You may voluntarily submit additional information through features such as:
Creator Passport;
Marketplace listings;
affiliate programs;
referrals;
analytics tools;
AI features;
surveys;
promotions;
support requests; or
other optional Services.
You are solely responsible for any information you choose to make publicly available through the Services.
Information From Connected Platforms
3. Information From Connected Platforms
You may choose to connect third-party accounts or services to Shoppable Videos. When you do, we may receive information from those platforms based on the permissions you authorize, the platform’s API rules, and the features you choose to use.
The types of information available to us may change if a connected platform modifies its APIs, permissions, policies, or technical requirements.
A. Google Account Information
If you connect a Google account, we may receive information you authorize through Google’s OAuth process, including:
basic account information;
name;
email address;
profile photo;
Google account identifier;
YouTube channel information; and
other information necessary to provide the requested feature.
We use Google account information to:
authenticate users;
create or connect accounts;
verify ownership of connected accounts;
provide Google One Tap or other sign-in functionality;
connect YouTube channels;
provide requested creator tools; and
maintain account security.
We do not sell Google user data or use it for targeted advertising.
Our use and transfer of information received from Google APIs is subject to the Google API Services User Data Policy, including its Limited Use requirements.
B. YouTube Information
If you connect a YouTube account, we may receive information permitted by the scopes you authorize, including:
channel name;
channel identifier;
channel statistics;
profile image;
video titles;
video identifiers;
video descriptions;
video URLs;
thumbnails;
publication dates;
public engagement information;
playlists;
affiliate links contained in descriptions; and
other channel or video metadata made available through the YouTube API.
Where separately authorized, we may also receive permission to modify selected YouTube content or settings when you explicitly initiate a supported action.
We may use YouTube information to:
verify channel ownership;
display verified channel information;
populate Creator Passport profiles;
analyze video descriptions and links;
identify missing, broken, or unsupported links;
generate creator analytics;
recommend workflow improvements; and
perform actions specifically requested by the user.
We do not access YouTube passwords, private messages, or unrelated Google account content.
C. TikTok Information
If you connect a TikTok account, we may receive information permitted by TikTok and authorized by you, including:
TikTok user identifier;
username;
display name;
profile image;
profile description;
follower or engagement statistics;
public video metadata;
video identifiers;
titles or descriptions;
thumbnails;
publication dates;
performance information; and
other data made available through approved TikTok permissions.
Where supported and separately authorized, we may receive permissions to publish or manage content only when you explicitly initiate the applicable action.
We may use TikTok information to:
verify account ownership;
connect your TikTok account;
display verified information on Creator Passport;
organize creator content;
provide analytics;
associate videos with products;
support link-in-bio functionality;
recommend creator opportunities; and
provide user-requested publishing or workflow tools.
We do not access TikTok passwords, private messages, or unrelated private content.
D. Instagram and Meta Information
If you connect an Instagram professional account or another supported Meta account, we may receive information permitted by Meta and authorized by you, including:
account identifier;
username;
display name;
account type;
profile information;
profile image;
follower count;
media count;
public media metadata;
business or creator account information; and
other data available through approved permissions.
We may use this information to:
verify account ownership;
connect the account to your Shoppable Videos profile;
display verified account information;
populate Creator Passport;
provide account-management tools;
generate creator analytics; and
provide other features you request.
We do not access Instagram or Facebook passwords. We do not access private messages, comments, media, followers, or other restricted account data unless you separately authorize an applicable permission and we clearly disclose the related use.
E. Pinterest Information
If you connect a Pinterest account, we may receive information permitted by Pinterest and authorized by you, including:
account identifier;
username;
profile information;
profile image;
public account information; and
other data available through the approved Pinterest permissions.
We may use this information to verify ownership, display connected-account information, populate Creator Passport, and provide related creator tools.
F. Amazon Information
If you provide or connect Amazon-related information, we may collect or receive:
storefront URL;
storefront identifier;
Amazon Influencer identifier;
affiliate tag;
product identifiers;
ASINs;
public storefront information;
public product information;
Creator Connections information;
product-link information; and
other data you submit or authorize.
Some Amazon information may be obtained from publicly available pages, user-provided links, browser-extension activity, or supported third-party services.
We may use this information to:
verify or display storefront information;
analyze product links;
create supported deep links;
match products with creator campaigns;
populate Creator Passport;
provide creator analytics; and
support related workflow tools.
Unless expressly stated otherwise, Shoppable Videos is not affiliated with, endorsed by, or acting on behalf of Amazon.
G. Walmart Information
If you provide or connect Walmart-related information, we may collect or receive:
creator storefront information;
Walmart creator identifiers;
affiliate identifiers;
public profile information;
product identifiers;
product links;
public product information; and
other information you submit or authorize.
We may use this information to verify or display creator information, create supported links, populate Creator Passport, analyze products, and provide related creator tools.
Unless expressly stated otherwise, Shoppable Videos is not affiliated with, endorsed by, or acting on behalf of Walmart.
H. Payment and Contact Platforms
If you connect or provide information related to PayPal or another supported payment or contact platform, we may receive limited information such as:
email address;
account identifier;
verification result;
connection status; and
other information necessary to provide the requested verification or account feature.
We do not receive your platform password.
I. Other Connected Platforms
We may support additional social networks, commerce platforms, creator marketplaces, analytics providers, authentication providers, payment services, or other integrations.
For any additional integration, we will access only the information permitted by the provider and authorized by you or otherwise lawfully available.
J. Disconnecting Connected Accounts
You may disconnect supported third-party accounts through the Services or revoke access through the third party’s account settings.
Disconnecting an account may prevent certain features from functioning.
After disconnection, we may retain previously collected information for a limited period where necessary to:
maintain account records;
comply with legal obligations;
prevent fraud;
resolve disputes;
maintain security;
preserve backups; or
provide information you previously chose to display publicly.
Revoking access does not automatically remove information that was previously made public, shared with others, or independently indexed by third-party services.
Creator Passport and Public Profile Information
4. Creator Passport and Public Profile Information
Creator Passport is designed to help creators present verified accounts, audience information, partnerships, portfolio content, contact methods, and other professional information through a shareable public profile.
A. Information Displayed on Creator Passport
Depending on your settings and the information you provide or connect, a Creator Passport may display:
display name;
username;
profile photo;
biography;
creator category or niche;
social media accounts;
platform verification status;
audience or account metrics;
creator storefronts;
affiliate or marketplace relationships;
portfolio content;
videos, images, links, or other media;
contact methods;
work preferences;
testimonials;
badges;
recommendations;
partnership information; and
other information you choose to publish.
Some information may be supplied directly by you, while other information may be obtained from connected platforms, public sources, or supported verification methods.
B. Public Nature of Creator Passport
Creator Passport pages are intended to be publicly accessible unless a privacy or visibility setting states otherwise.
Information displayed on a public Creator Passport may be:
viewed without logging in;
shared by other users;
copied or saved by visitors;
indexed by search engines;
included in search results;
cached by browsers, search engines, or other services;
accessed by automated systems;
referenced by artificial intelligence systems;
included in internet archives; or
displayed in link previews and social media previews.
You should not publish information on a Creator Passport that you do not want made publicly available.
C. Search Engine and AI Indexing
We may structure Creator Passport pages to improve discoverability through search engines, social platforms, automated systems, and AI-powered search or recommendation services.
We do not control how third-party search engines, AI systems, archives, social platforms, or other services index, summarize, retain, reproduce, or display publicly available information.
Removing information from Shoppable Videos may not immediately remove copies retained by third parties.
D. Verified Information
A verification indicator generally means that a user successfully connected or confirmed control of a particular account, contact method, or identifier using a supported verification process.
Verification does not mean that Shoppable Videos has:
confirmed a person’s legal identity;
conducted a background check;
verified income, audience quality, experience, or qualifications;
confirmed the accuracy of every statement on a profile;
endorsed the creator;
guaranteed that an account is free from fraud;
guaranteed business performance; or
certified the creator for any specific purpose.
Verification status may be removed, suspended, or changed if:
a connected account is disconnected;
authorization expires;
platform data becomes unavailable;
information changes;
we detect suspected fraud or misuse;
the verification method is discontinued; or
continued verification would be inaccurate or misleading.
E. Contact Information
You may choose to display contact information or communication options on your Creator Passport.
Public contact information may be copied, saved, indexed, or used by third parties. You are responsible for deciding whether to make a phone number, email address, payment contact, social account, or other contact method publicly visible.
Where available, we may provide settings that allow you to display a verification badge or contact option without displaying the underlying contact information.
F. Profile Views and Engagement Data
We may collect information about interactions with Creator Passport pages, including:
profile views;
referral sources;
clicks;
link interactions;
saves;
recommendations;
contact actions;
device and browser information;
approximate location derived from IP address;
dates and times of interactions; and
other engagement metrics.
We may use this information to provide analytics, improve Creator Passport, detect abuse, measure performance, and develop premium or future features.
Where a feature identifies or provides information about profile visitors, we will provide an additional notice or interface disclosure where appropriate.
G. Managing Your Creator Passport
You may be able to:
edit profile information;
reorder sections;
hide or display information;
disconnect accounts;
remove verification methods;
change contact options;
disable selected sections; or
request deletion of your Creator Passport.
Certain information may remain temporarily available in backups, logs, cached copies, legal records, or third-party indexes after you remove it.
H. Information About Other People
You may not publish personal information about another person unless you have the legal right and any required permission to do so.
This includes testimonials, contact details, photographs, screenshots, private communications, account information, or other content relating to another person.
You are responsible for ensuring that information you publish through Creator Passport complies with applicable privacy, publicity, intellectual property, and other laws.
Browser Extension Data
5. Browser Extension Data
The Shoppable Videos browser extension is designed to provide creator tools, marketplace functionality, product analysis, link generation, creator verification, and other features while you browse supported websites.
This section explains the information that may be collected when you use the browser extension.
A. Information Collected Through the Browser Extension
Depending on the features you use, the browser extension may collect or access:
URLs of supported pages;
product page information;
product identifiers (including ASINs and similar marketplace identifiers);
product titles;
pricing information;
product images and thumbnails;
product categories;
storefront information;
creator profile information available on supported websites;
affiliate links;
generated short links;
browser extension settings;
verification status;
feature usage information; and
information necessary to provide the functionality you request.
The browser extension is designed to access information only when required to perform user-requested features.
B. Permissions
The browser extension may request browser permissions necessary to provide requested functionality.
Depending on the version of the extension, these permissions may include the ability to:
access supported websites;
read information from active webpages;
create or modify supported links;
communicate securely with Shoppable Videos services;
store extension preferences;
display notifications;
authenticate your account; and
synchronize settings across supported features.
Permissions are requested solely to enable extension functionality and are not intended for advertising or unrelated tracking.
C. How Extension Information Is Used
Information collected through the browser extension may be used to:
generate deep links;
create affiliate links;
analyze creator content;
verify creator accounts;
identify products;
populate Creator Passport information;
match creators with Marketplace opportunities;
provide creator analytics;
improve product recommendations;
detect unsupported or broken links;
improve extension performance;
prevent fraud and abuse; and
provide features requested by the user.
D. Limited Collection
The browser extension is not designed to collect information unrelated to supported functionality.
Unless required for a specific feature that you intentionally use, the extension is not intended to:
monitor your general browsing activity;
record keystrokes;
capture passwords;
read private emails;
access private messages;
collect unrelated browsing history;
monitor activity on unsupported websites; or
collect information for third-party advertising purposes.
E. Browser Storage
The extension may store information locally within your browser to improve functionality, including:
authentication tokens;
user preferences;
cached settings;
recently generated links;
temporary processing data; and
other information necessary for efficient operation.
Some locally stored information may be synchronized with your Shoppable Videos account where necessary to provide requested features across devices.
F. Browser Vendor Policies
The browser extension is distributed through supported browser marketplaces and is subject to the applicable browser vendor's policies and requirements.
Our use of extension permissions is intended to comply with the privacy and security requirements established by supported browser platforms.
G. Removing the Extension
You may stop the collection of extension-related information at any time by:
uninstalling the browser extension;
disabling the extension;
signing out of your account;
revoking requested permissions where supported; or
discontinuing use of browser extension features.
Removing the extension does not automatically delete information previously collected and associated with your account.
Information previously collected may be retained in accordance with this Privacy Policy, including for security, fraud prevention, legal compliance, dispute resolution, backup, and operational purposes.
SMS, Phone Verification, and Messaging Data
6. SMS, Phone Verification, and Messaging Data
Shoppable Videos may offer SMS, phone verification, account alerts, deep-link delivery, Marketplace notifications, and other messaging features.
This section explains the information we may collect and use when you participate in those features.
A. Information We Collect
When you use an SMS or phone-related feature, we may collect:
phone number;
country or region code;
verification status;
verification timestamps;
one-time verification codes;
message delivery status;
carrier information;
opt-in and opt-out records;
consent records;
message interaction data;
links requested or delivered;
fraud-prevention information;
error and delivery logs; and
other information necessary to operate the feature.
We may also receive technical information from messaging providers, such as delivery confirmations, failed-delivery notices, carrier responses, and opt-out commands.
B. Phone Verification
If you verify a phone number, we may send a one-time code or verification message to confirm that you control the number provided.
Phone verification may be used to:
confirm control of a contact method;
display a verified phone indicator;
enable account or Marketplace features;
reduce fraud and abuse;
protect account security; and
support other user-requested functionality.
Phone verification does not confirm a user’s legal identity, location, qualifications, trustworthiness, or business legitimacy.
C. Requested Product Links and Deep Links
You may voluntarily provide a phone number to receive a requested product link, deep link, app-opening URL, or other one-time message.
We may use the phone number and related request information to:
deliver the requested message;
troubleshoot delivery;
prevent duplicate or abusive requests;
improve link-delivery functionality;
measure delivery success;
maintain security; and
comply with messaging requirements.
Providing a phone number for a one-time requested message does not automatically enroll you in recurring marketing communications.
D. Account and Service Messages
Where permitted by law, we may use your phone number to send non-promotional messages relating to:
verification codes;
account security;
suspicious activity;
service availability;
transaction status;
Marketplace activity;
brand or creator inquiries;
account changes;
subscription or billing notices;
support communications; or
other features you activate.
The type and frequency of messages depend on the features you choose to use.
E. Promotional Messages
We will send promotional or marketing SMS messages only where we have the consent required by applicable law.
Consent to receive promotional messages is not a condition of purchasing or using the Services unless clearly disclosed for a specific optional program.
Promotional SMS notices may explain:
the expected message frequency;
how to opt out;
whether message and data rates may apply;
the identity of the sender; and
any additional legally required disclosures.
F. Opting Out
You may opt out of recurring SMS messages by following the instructions provided in the message, which may include replying:
STOP to unsubscribe; or
HELP for assistance.
After an opt-out request, we may send a final confirmation message.
Opting out of promotional messages does not prevent us from sending messages that are legally required, necessary for security, or specifically requested by you, where permitted by law.
G. Messaging Providers and Mobile Carriers
We use third-party messaging providers and telecommunications networks to deliver messages.
We may share limited information with those providers as necessary to:
send messages;
verify delivery;
process opt-out requests;
prevent abuse;
comply with carrier requirements; and
maintain messaging records.
Mobile carriers and messaging providers may independently collect and process information under their own privacy policies.
We are not responsible for delays, failed delivery, filtering, blocking, or other issues caused by carriers, devices, telecommunications networks, or messaging providers.
H. Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier, service plan, and location.
Shoppable Videos does not control carrier charges.
I. Retention of Messaging Records
We may retain records relating to messaging consent, verification, delivery, opt-outs, and abuse prevention for as long as reasonably necessary to:
operate the Services;
demonstrate compliance;
resolve disputes;
respond to legal requests;
prevent fraud or misuse; and
maintain platform security.
J. Protecting Your Phone Number
We do not sell phone numbers.
We do not share phone numbers with unaffiliated third parties for their independent marketing purposes.
We may disclose phone numbers to service providers, legal authorities, or other parties only as described in this Privacy Policy or as required by law.
ookies, Analytics, and Similar Technologies
7. Cookies, Analytics, and Similar Technologies
Shoppable Videos and our service providers may use cookies, local storage, software development kits, pixels, tags, server logs, and similar technologies to operate, secure, analyze, and improve the Services.
These technologies may collect or store information about your browser, device, account, preferences, and interactions with the Services.
A. Types of Technologies We Use
We may use:
browser cookies;
local storage;
session storage;
authentication tokens;
analytics identifiers;
pixels and tags;
device identifiers;
server logs;
browser-extension storage;
referral parameters;
software development kits; and
similar technologies.
Some of these technologies are placed directly by Shoppable Videos, while others are provided by third-party service providers.
B. Essential Technologies
Essential technologies are necessary to operate the Services and may be used to:
authenticate users;
maintain login sessions;
remember security settings;
process account actions;
prevent fraud;
protect against unauthorized access;
maintain load balancing;
deliver requested features;
remember consent choices; and
support core platform functionality.
Disabling essential technologies may prevent parts of the Services from functioning correctly.
C. Preference Technologies
We may use preference technologies to remember:
language settings;
interface preferences;
account settings;
dismissed notices;
feature selections;
display preferences;
browser-extension settings; and
other choices you make.
These technologies help personalize your experience without requiring you to re-enter the same preferences each time you use the Services.
D. Analytics and Performance Technologies
We may use analytics and performance technologies to understand:
how users access the Services;
which pages and features are used;
how users navigate through the platform;
referral sources;
session duration;
feature adoption;
error rates;
page performance;
device and browser types;
approximate geographic region;
conversion activity;
Creator Passport engagement;
subscription activity; and
other aggregated or individual usage patterns.
We use this information to:
improve the Services;
diagnose technical problems;
measure product performance;
understand user behavior;
evaluate feature effectiveness;
improve onboarding;
detect abuse;
support product development; and
make business and operational decisions.
E. Advertising and Attribution Technologies
We may use attribution technologies to understand whether users arrived through:
affiliate links;
referral links;
creator campaigns;
advertisements;
email campaigns;
social media posts;
partner promotions; or
other marketing sources.
These technologies may help us:
attribute registrations or purchases;
calculate affiliate commissions;
prevent referral fraud;
measure campaign performance;
avoid duplicate attribution; and
improve marketing effectiveness.
We do not sell personal information for cross-context behavioral advertising.
If we introduce advertising technologies that require additional consent or opt-out rights, we will provide appropriate notices and controls.
F. Third-Party Analytics Providers
We may use third-party analytics, hosting, authentication, error-monitoring, product-measurement, or infrastructure providers.
These providers may process information such as:
IP address;
device type;
browser type;
operating system;
pages viewed;
clicks;
session timestamps;
referral source;
account or pseudonymous identifiers;
error data; and
performance information.
Third-party providers process information according to their agreements with us and may also be subject to their own privacy policies.
G. Google Analytics and Similar Services
Where enabled, we may use Google Analytics or similar analytics services to measure website and application usage.
These services may collect information through cookies or similar technologies and may provide us with aggregated or pseudonymous reports.
You may be able to limit certain analytics collection through:
browser controls;
cookie settings;
consent-management tools;
privacy extensions; or
opt-out tools offered by the analytics provider.
H. Authentication and One Tap
We may use cookies or similar technologies to support:
Google One Tap;
OAuth authentication;
Clerk or other authentication providers;
account creation;
session management;
fraud prevention; and
secure login functionality.
Authentication providers may independently process device, browser, account, and security information under their own privacy policies.
I. Browser and Device Controls
Most browsers allow you to:
block cookies;
delete cookies;
limit local storage;
restrict tracking technologies;
manage site permissions; or
receive alerts before certain technologies are stored.
Blocking or deleting cookies may affect your ability to:
remain signed in;
use account features;
preserve preferences;
complete transactions;
connect third-party accounts; or
use other parts of the Services.
J. Global Privacy Control and Do Not Track
Some browsers and devices offer privacy preference signals, including Global Privacy Control or “Do Not Track” settings.
Where legally required and technically supported, we will process recognized opt-out preference signals in accordance with applicable law.
Because there is not currently a universally accepted standard for all browser tracking signals, our response may vary depending on the signal, jurisdiction, browser, and Services involved.
K. Cookie Consent
Where required by applicable law, we may display a cookie banner or consent-management interface that allows you to accept, reject, or manage certain non-essential technologies.
Your choices may be stored so that we can remember and honor your preferences.
You may need to update your choices separately on different browsers or devices.
How We Use Information
8. How We Use Information
We use information collected through the Services to operate, secure, improve, personalize, and develop Shoppable Videos and its related features.
Depending on how you use the Services, we may use information for the following purposes.
A. Providing and Operating the Services
We may use information to:
create and manage user accounts;
authenticate users;
maintain login sessions;
provide Creator Passport profiles;
connect and verify third-party accounts;
operate browser-extension features;
generate supported links and deep links;
provide creator analytics;
deliver AI-assisted tools;
operate Marketplace features;
process referrals and affiliate attribution;
deliver requested SMS messages;
provide phone verification;
process subscriptions, credits, and transactions;
provide customer support; and
perform other functions requested by users.
B. Personalizing the Services
We may use information to personalize your experience, including to:
display relevant creator tools;
recommend Marketplace opportunities;
suggest products or campaigns;
customize dashboards;
remember preferences;
prioritize relevant content;
provide account-specific analytics;
identify features that may be useful to you; and
tailor onboarding or educational materials.
Personalization may be based on information you provide, connected-account data, usage activity, creator categories, product interests, platform activity, and other relevant information.
C. Creator Analytics and Insights
We may process information to provide:
audience insights;
creator performance metrics;
content analytics;
link-performance reporting;
product and category analysis;
Creator Passport engagement statistics;
referral and affiliate reporting;
account-growth trends;
campaign matching;
content recommendations; and
other creator or business insights.
Some analytics may be derived from data obtained through connected platforms, publicly available information, browser-extension activity, user activity, or automated processing.
D. Verification and Trust Features
We may use information to:
confirm control of connected accounts;
verify email addresses or phone numbers;
display verification indicators;
identify expired or disconnected authorizations;
prevent impersonation;
detect false or misleading profile information;
investigate suspicious activity; and
maintain the accuracy and integrity of verification features.
Verification data may also be used to prevent duplicate accounts, abuse, fraud, and unauthorized account connections.
E. Communications
We may use contact information to send:
account-related messages;
verification codes;
security alerts;
transaction confirmations;
subscription or billing notices;
customer support responses;
service announcements;
policy updates;
Marketplace notifications;
creator or brand inquiries;
product updates;
educational materials; and
promotional communications where permitted by law.
You may be able to opt out of promotional communications, but you may continue to receive essential service, legal, transactional, or security-related messages.
F. Payments, Credits, and Subscriptions
We may use information to:
process purchases;
manage subscriptions;
administer credits;
apply promotions or discounts;
issue invoices;
maintain transaction records;
calculate taxes;
prevent payment fraud;
resolve billing disputes;
process refunds where applicable; and
enforce payment obligations.
Payment information may be processed by third-party payment providers on our behalf.
G. Affiliate and Referral Programs
We may use information to:
attribute registrations and purchases;
identify qualifying referrals;
calculate commissions;
administer affiliate tiers;
track promotional campaigns;
detect duplicate or fraudulent referrals;
process affiliate payments;
enforce program terms;
communicate with affiliates; and
measure program effectiveness.
This may involve the use of referral links, cookies, account identifiers, transaction records, device information, IP address information, and attribution data.
H. Security, Fraud Prevention, and Abuse Detection
We may use information to:
protect accounts;
detect unauthorized access;
identify suspicious activity;
prevent spam;
prevent affiliate or referral fraud;
prevent SMS abuse;
identify automated or malicious activity;
enforce usage limits;
secure connected accounts;
monitor platform integrity;
investigate violations of our Terms;
protect users and third parties; and
comply with legal or regulatory obligations.
This processing may involve automated systems, security logs, device information, account activity, verification records, and other relevant data.
I. Improving and Developing the Services
We may use information to:
troubleshoot errors;
monitor performance;
conduct testing;
evaluate feature usage;
improve user interfaces;
develop new features;
train or improve internal classification, recommendation, fraud-prevention, or analytical systems;
understand user needs;
conduct research;
improve accessibility;
evaluate product-market fit; and
make operational and business decisions.
Where appropriate, we may aggregate or de-identify information before using it for research, analytics, development, or reporting.
J. Artificial Intelligence and Automated Features
We may process information to provide or improve:
AI-generated recommendations;
content analysis;
creator matching;
product matching;
workflow assistance;
scripts or writing suggestions;
summaries;
analytics;
classifications;
predictions;
search functionality; and
other automated features.
Additional information regarding AI processing appears in the section titled AI Features and Automated Processing.
K. Legal Compliance and Enforcement
We may use information to:
comply with laws and regulations;
respond to subpoenas, court orders, or lawful government requests;
enforce our Terms and policies;
establish, exercise, or defend legal claims;
maintain required business and tax records;
respond to intellectual property complaints;
investigate fraud or illegal activity;
protect the safety and rights of Shoppable Videos, users, and third parties; and
cooperate with law enforcement or regulatory authorities where legally required.
L. Aggregated and De-Identified Information
We may create aggregated, statistical, or de-identified information that cannot reasonably be used to identify an individual.
We may use and disclose this information for lawful purposes, including:
analytics;
benchmarking;
product development;
research;
reporting;
trend analysis;
business planning;
marketing;
security; and
improving the Services.
We will not attempt to re-identify information that has been de-identified, except where permitted by law for testing whether our de-identification processes are effective.
AI Features and Automated Processing
9. AI Features and Automated Processing
Shoppable Videos may use artificial intelligence ("AI"), machine learning, automation, statistical models, and other computational techniques to provide features, improve the Services, and assist users.
This section explains how AI and automated processing may be used within the Services.
A. AI Features
Depending on the Services you use, AI Features may include:
creator insights;
content analysis;
product recommendations;
affiliate link analysis;
SEO recommendations;
script generation;
writing assistance;
content summaries;
video analysis;
transcript analysis;
Marketplace recommendations;
creator matching;
campaign matching;
product categorization;
trend analysis;
forecasting;
search enhancements;
workflow automation; and
other AI-assisted features.
AI Features may evolve over time as we introduce new capabilities.
B. Information Used by AI Features
To provide AI Features, we may process information including:
account information;
Creator Passport information;
connected-platform data;
public profile information;
publicly available creator content;
videos;
video metadata;
product information;
links;
analytics;
usage information;
prompts you submit;
files you upload;
support requests; and
other information necessary to provide the requested functionality.
The information processed depends on the feature you choose to use.
C. How We Use AI
AI may be used to:
generate recommendations;
analyze creator content;
identify broken or unsupported links;
organize information;
summarize content;
classify products or creators;
improve search;
identify trends;
recommend Marketplace opportunities;
provide writing assistance;
improve workflows;
detect fraud;
enhance security;
improve personalization; and
support product development.
Some AI Features may combine information from multiple sources, including user-provided information, connected platforms, publicly available information, and information generated through your use of the Services.
D. Third-Party AI Providers
Some AI Features may be provided using third-party artificial intelligence providers.
To generate requested AI outputs, we may securely transmit the minimum information reasonably necessary to those providers.
Third-party AI providers process information according to their own contractual obligations and applicable privacy policies.
Where practical, we seek to use providers that maintain appropriate security and privacy safeguards.
E. Accuracy of AI Output
AI-generated content is probabilistic and may contain inaccuracies, omissions, outdated information, incorrect assumptions, or incomplete analysis.
AI-generated outputs are intended to assist users and should not be considered definitive or error-free.
You remain solely responsible for reviewing, evaluating, editing, and verifying AI-generated information before relying upon it or sharing it with others.
F. AI Training and Improvement
We may use information generated through your use of AI Features to improve the quality, reliability, security, and performance of our Services.
Where appropriate, we may:
aggregate information;
de-identify information;
remove direct identifiers;
generate statistical insights; or
otherwise process information in a manner designed to reduce the likelihood that it identifies a particular individual.
We do not use Google API data for AI model training or other purposes prohibited by the Google API Services User Data Policy or other applicable platform requirements.
G. User Responsibilities
When using AI Features, you agree not to:
submit information you do not have the legal right to provide;
submit unlawful or infringing content;
use AI Features to violate applicable law;
attempt to generate harmful, fraudulent, or deceptive content;
misuse AI-generated outputs;
attempt to reverse engineer AI systems; or
use AI Features in a manner that violates these Terms or applicable third-party policies.
H. Human Review
Some automated outputs may be reviewed by authorized personnel for purposes including:
customer support;
fraud prevention;
security;
abuse detection;
quality assurance;
legal compliance; and
improving the Services.
Such review is limited to what is reasonably necessary for those purposes.
I. Future AI Features
As AI technology evolves, Shoppable Videos may introduce additional AI Features, models, providers, or workflows.
When those changes materially affect how personal information is processed, we may update this Privacy Policy or provide additional notices as required by applicable law.
How We Share Information
10. How We Share Information
We may disclose information to third parties when necessary to provide the Services, operate our business, comply with legal obligations, protect users, or complete transactions.
We do not sell personal information for monetary consideration.
We also do not share personal information for third parties’ independent marketing purposes except where you have specifically authorized that sharing.
A. Service Providers
We may share information with vendors, contractors, and service providers that perform services on our behalf, including providers of:
cloud hosting;
databases;
authentication;
payment processing;
analytics;
error monitoring;
security;
customer support;
email delivery;
SMS and telecommunications;
artificial intelligence;
data storage;
content delivery;
fraud prevention;
subscription management;
browser-extension infrastructure; and
other technical or operational services.
These providers may access information only as reasonably necessary to perform services for us and are subject to contractual or legal obligations concerning the information they process.
B. Connected Platforms
When you connect a third-party platform, we may exchange information with that platform as necessary to:
authenticate your account;
verify account ownership;
retrieve authorized data;
publish or update content you explicitly instruct us to manage;
maintain the connection;
comply with platform requirements; and
provide the requested integration.
The third party’s independent collection and use of information is governed by its own privacy policy and account settings.
C. Payment Processors
We may share transaction-related information with payment processors, banks, card networks, tax providers, and fraud-prevention services to:
process payments;
manage subscriptions;
issue refunds;
calculate taxes;
prevent fraudulent transactions;
resolve disputes; and
comply with financial and legal requirements.
Payment providers may independently collect payment information under their own privacy policies.
D. Messaging and Telecommunications Providers
We may share phone numbers, message content, delivery instructions, consent records, and related technical information with SMS providers, telecommunications networks, and mobile carriers as necessary to:
deliver requested messages;
send verification codes;
process opt-out requests;
troubleshoot delivery;
prevent abuse; and
comply with carrier and legal requirements.
E. AI Providers
We may share information with third-party AI providers when necessary to generate requested outputs, analyze content, operate automated features, or improve supported workflows.
We seek to limit information shared with AI providers to what is reasonably necessary for the applicable feature.
Our use of data received through third-party APIs remains subject to the applicable provider’s restrictions, including Google’s Limited Use requirements.
F. Public Information
Information you choose to make public through Creator Passport, Marketplace listings, public profiles, comments, testimonials, portfolio content, or other public features may be disclosed to anyone.
Public information may also be:
indexed by search engines;
accessed by automated systems;
shared through social platforms;
copied by visitors;
displayed in link previews; or
retained by third parties after you remove it from the Services.
G. Other Users and Marketplace Participants
We may share limited information with other users when necessary to support:
creator discovery;
brand or seller discovery;
Marketplace matching;
inquiries;
referrals;
recommendations;
collaboration;
transaction coordination; or
other user-requested interactions.
You should review the information you choose to share before communicating with another user.
H. Affiliate and Referral Participants
We may share limited information with affiliates, referral partners, or program administrators as necessary to:
confirm attribution;
report qualifying referrals;
calculate commissions;
resolve attribution disputes;
prevent fraud; and
administer affiliate or referral programs.
We do not provide affiliates with unnecessary payment information, passwords, or unrelated account data.
I. Legal Requirements
We may disclose information when we reasonably believe disclosure is necessary to:
comply with applicable law;
respond to a subpoena, court order, warrant, or other lawful process;
respond to a government or regulatory request;
investigate suspected illegal activity;
enforce our Terms or policies;
protect the rights, property, or safety of Shoppable Videos, our users, or others;
prevent fraud, abuse, or security threats; or
establish, exercise, or defend legal claims.
Where legally permitted, we may evaluate requests for information and object to requests that we believe are unlawful, overbroad, or inappropriate.
J. Business Transactions
Information may be disclosed or transferred in connection with:
a merger;
acquisition;
financing;
corporate reorganization;
sale of assets;
bankruptcy;
insolvency;
due diligence; or
another business transaction involving all or part of Shoppable Videos.
Any recipient of personal information in such a transaction may continue to process the information in accordance with this Privacy Policy unless you are notified otherwise.
K. Professional Advisors
We may share information with attorneys, accountants, auditors, insurers, consultants, and other professional advisors where reasonably necessary to obtain advice, protect our interests, comply with obligations, or manage business operations.
L. With Your Direction or Consent
We may share information when you direct us to do so or provide consent.
For example, this may occur when you:
connect an account;
publish a Creator Passport;
submit a Marketplace listing;
authorize a third-party integration;
request that we send information to another service;
participate in a promotion; or
use a feature designed to share information with another person or business.
M. Aggregated and De-Identified Information
We may disclose aggregated, statistical, or de-identified information that cannot reasonably be used to identify you.
This information may be used for:
analytics;
research;
benchmarking;
trend reporting;
business planning;
product development;
marketing; and
improving the Services.
We do not attempt to re-identify de-identified information except where permitted by law to test the effectiveness of our de-identification processes.
Data Retention
11. Data Retention
We retain personal information only for as long as reasonably necessary to provide the Services, operate our business, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
The length of time we retain information depends on the type of information, the purpose for which it was collected, the features you use, and applicable legal or regulatory requirements.
A. Account Information
We may retain account information for as long as your account remains active.
After account deletion or termination, we may retain certain account records for a limited period where necessary to:
complete pending transactions;
maintain financial and tax records;
investigate fraud or abuse;
resolve disputes;
enforce our Terms;
comply with legal obligations;
protect platform security; or
preserve evidence relating to claims or violations.
B. Creator Passport Information
Public Creator Passport information may remain available until you remove it, disable the profile, or delete your account.
After removal, copies may remain temporarily in:
backups;
caches;
logs;
social media previews;
search engine indexes;
internet archives; or
third-party systems outside our control.
We may retain limited historical records of verification status, profile changes, or public activity where necessary for security, fraud prevention, dispute resolution, or legal compliance.
C. Connected-Platform Data
We may retain information received from connected platforms for as long as necessary to provide the requested integration.
When you disconnect a third-party account, revoke authorization, or delete your account, we may delete or de-identify connected-platform data within a reasonable period, subject to:
applicable platform requirements;
legal obligations;
security needs;
fraud prevention;
backups;
dispute resolution; and
records necessary to document authorized actions.
OAuth tokens may be deleted, disabled, or rendered unusable after disconnection, expiration, revocation, or account deletion, subject to technical and legal requirements.
D. Google and YouTube Data
Google and YouTube user data is retained only for as long as necessary to provide the requested functionality or maintain the authorized integration.
We may delete or cease using this data when:
you disconnect the account;
authorization expires or is revoked;
the related feature is no longer used;
you delete your Shoppable Videos account;
you request deletion; or
retention is no longer necessary for the stated purpose.
Any retention or deletion of Google user data remains subject to applicable Google API policies and legal requirements.
E. Verification Information
We may retain verification records, including:
verification method;
verification status;
timestamps;
associated account identifiers;
authorization history;
fraud-prevention data; and
revocation or expiration records.
These records may be retained after a verification is removed where necessary to prevent abuse, maintain security, resolve disputes, or comply with legal obligations.
F. Payment and Transaction Records
We may retain billing, subscription, credit, commission, invoice, refund, and transaction records for as long as required for:
accounting;
tax reporting;
financial audits;
payment disputes;
chargeback prevention;
fraud investigations;
legal compliance; and
enforcement of payment obligations.
Payment processors may retain payment data according to their own legal obligations and privacy policies.
G. Affiliate and Referral Records
We may retain affiliate and referral information, including attribution records, commission calculations, payout history, and fraud-prevention data, for as long as reasonably necessary to administer the program, resolve disputes, meet tax and accounting obligations, and investigate improper activity.
H. SMS and Messaging Records
We may retain:
phone verification records;
consent records;
opt-in and opt-out records;
delivery logs;
message metadata;
carrier responses; and
abuse-prevention information.
These records may be retained for as long as reasonably necessary to demonstrate compliance, operate messaging features, resolve disputes, and prevent misuse.
I. Usage, Security, and Log Data
We may retain technical logs, analytics data, device information, IP address data, security events, and activity records for periods appropriate to:
monitor performance;
diagnose errors;
prevent fraud;
investigate security incidents;
enforce usage limits;
maintain service integrity; and
comply with legal obligations.
Retention periods may vary depending on the sensitivity and operational value of the information.
J. Customer Support and Communications
We may retain customer support communications, emails, complaints, requests, and related records for as long as reasonably necessary to:
respond to users;
maintain service history;
train support personnel;
resolve disputes;
improve the Services;
enforce agreements; and
comply with legal obligations.
K. Backups
Personal information may remain in encrypted or restricted backup systems for a limited period after deletion from active systems.
Backup data is generally not used for ordinary business purposes and is removed or overwritten according to our backup retention cycle, unless it must be preserved for legal, security, or disaster-recovery purposes.
L. De-Identified and Aggregated Information
We may retain aggregated, statistical, or de-identified information for longer periods because it does not reasonably identify an individual.
We may use such information for research, analytics, product development, security, reporting, and business planning.
M. Deletion Requests
When you submit a valid deletion request, we will delete or de-identify applicable personal information within a reasonable period, subject to identity verification and lawful exceptions.
We may retain information where necessary to:
comply with law;
complete transactions;
protect security;
prevent fraud;
maintain required records;
resolve disputes;
exercise legal rights; or
honor opt-out and suppression requests.
When information must be retained, we may restrict its use to the purpose that justifies continued retention.
Data Security
12. Data Security
Shoppable Videos uses reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, destruction, or loss.
No security system is completely secure, and we cannot guarantee that personal information will never be accessed, disclosed, altered, or destroyed without authorization.
A. Security Measures
Depending on the nature of the information and the systems involved, our safeguards may include:
encryption of information in transit;
encryption at rest where supported and appropriate;
access controls;
authentication requirements;
restricted administrative access;
secure cloud infrastructure;
password hashing where passwords are stored by or for us;
protected OAuth tokens and credentials;
monitoring and logging;
fraud and abuse detection;
vulnerability management;
backups;
incident-response procedures;
vendor security reviews; and
internal policies regarding access to personal information.
Security measures may evolve as the Services, technology, risks, and legal requirements change.
B. Authentication Providers
We may use third-party authentication providers, including OAuth providers and identity-management services, to support account creation, login, session management, and account security.
When authentication is handled by a third-party provider, that provider may process login credentials, device information, security signals, and account identifiers according to its own privacy and security practices.
Shoppable Videos generally does not receive or store passwords for third-party accounts connected through OAuth.
C. Connected-Account Credentials
When you connect an external platform through OAuth or another authorized connection method, we may store tokens or similar credentials that allow the Services to access the information and functionality you authorize.
We take reasonable measures designed to protect those credentials and limit their use to approved purposes.
Tokens may expire, be revoked, become invalid, or be removed when you disconnect the applicable account.
D. Payment Security
Payment card information is generally collected and processed by third-party payment providers.
We do not ordinarily store complete payment card numbers, card security codes, or other sensitive payment credentials.
Payment providers maintain their own security safeguards and compliance obligations.
E. Internal Access
Access to personal information is limited to authorized personnel, contractors, and service providers who reasonably need access to:
operate the Services;
provide customer support;
maintain security;
investigate abuse;
comply with legal obligations;
troubleshoot technical issues; or
perform other authorized business functions.
Individuals with access to personal information may be subject to confidentiality, security, contractual, or legal obligations.
F. Service Providers
We select service providers based in part on their ability to maintain appropriate security and privacy safeguards.
However, third-party systems remain subject to their own security risks, policies, practices, and operational controls.
We are not able to guarantee the absolute security of third-party platforms, telecommunications providers, internet services, browsers, devices, or networks.
G. Your Responsibilities
You are responsible for taking reasonable steps to protect your account, including:
using a strong and unique password;
protecting access to your email account;
securing devices used to access the Services;
maintaining accurate recovery information;
reviewing connected accounts;
revoking access that is no longer needed;
avoiding sharing login credentials;
signing out on shared devices; and
notifying us promptly of suspected unauthorized access.
You are responsible for activity occurring through your account unless caused by circumstances for which you are not legally responsible.
H. Security Notifications
If you believe your account or information has been compromised, contact us promptly at:
We may temporarily restrict access, revoke tokens, require reauthentication, reset credentials, or take other protective measures while investigating a potential security issue.
I. Data Incidents
If we become aware of a security incident affecting personal information, we may:
investigate the incident;
contain and remediate the issue;
notify affected service providers;
preserve relevant evidence;
notify law enforcement or regulators where appropriate; and
provide notices to affected individuals where required by applicable law.
The timing, content, and method of any notification will depend on the nature of the incident and applicable legal requirements.
J. Internet and Transmission Risks
Information transmitted through the internet, mobile networks, email, SMS, browsers, APIs, and third-party platforms may be subject to risks outside our control.
You should avoid sending highly sensitive information through unsecured communication channels unless specifically requested and appropriately protected.
K. No Absolute Guarantee
Although we use reasonable safeguards, no method of electronic transmission, storage, authentication, or security is completely secure.
Accordingly, we cannot guarantee absolute security, uninterrupted availability, or protection against every possible threat.
Your Privacy Rights and Choices
13. Your Privacy Rights and Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
Shoppable Videos is committed to providing reasonable mechanisms that allow users to access, manage, and control their information.
Certain rights may vary depending on your jurisdiction, the nature of the information, and applicable legal requirements.
A. Access Your Information
You may request access to personal information we maintain about you, including information regarding:
your account;
connected platforms;
Creator Passport;
subscriptions;
transactions;
verification information;
communications;
and other personal information associated with your account.
Before fulfilling a request, we may require reasonable verification of your identity.
B. Correct or Update Information
You may:
edit information through your account settings where available;
update your Creator Passport;
modify connected accounts;
update contact information; or
request correction of inaccurate personal information.
Keeping your information accurate helps us provide reliable verification, analytics, and other Services.
C. Delete Your Information
You may request deletion of your account or personal information.
Where applicable, you may also delete certain information directly through the Services.
After receiving a verified deletion request, we will delete or de-identify applicable personal information within a reasonable period, except where retention is permitted or required for purposes such as:
legal compliance;
fraud prevention;
security;
dispute resolution;
financial reporting;
tax obligations;
enforcing our agreements;
maintaining backups; or
protecting the rights of Shoppable Videos or others.
Deletion of your account does not automatically remove information that:
you previously made public;
has been copied by other users;
has been indexed by search engines;
has been archived by third parties; or
must be retained under applicable law.
D. Disconnect Connected Accounts
You may disconnect supported third-party accounts at any time through the Services or through the applicable third-party platform.
Disconnecting an account may:
remove future access to platform information;
disable certain features;
remove verification status;
affect analytics;
limit Marketplace functionality; or
reduce available Creator Passport features.
Previously collected information may be retained as described in this Privacy Policy.
E. Revoke Permissions
You may revoke permissions granted to Google, YouTube, TikTok, Instagram, Pinterest, Facebook, or other supported platforms through those providers' account settings.
Revoking permissions may disable features that rely on the affected integration.
F. Marketing Communications
You may opt out of promotional communications by:
clicking the unsubscribe link in marketing emails;
following SMS opt-out instructions;
updating your communication preferences where available; or
contacting us.
Even if you opt out of promotional communications, we may continue to send:
account notifications;
security alerts;
billing notices;
verification messages;
legal notices;
support communications; and
other transactional or service-related messages.
G. Cookies and Analytics
You may manage certain cookies and similar technologies through:
browser settings;
cookie consent tools;
privacy settings;
browser extensions;
operating system controls; or
third-party opt-out mechanisms.
Disabling cookies or similar technologies may affect the functionality of the Services.
H. California Privacy Rights
If you are a California resident, you may have additional rights under applicable California privacy laws, including rights to:
know what personal information we collect;
access personal information;
request deletion;
request correction;
receive information about disclosures;
opt out of certain data sharing where applicable; and
exercise your rights without unlawful discrimination.
Where required by California law, we will honor verified requests in accordance with applicable legal requirements.
I. European Privacy Rights
If you are located in the European Economic Area, the United Kingdom, or Switzerland, you may have additional rights under applicable data protection laws, including the right to:
access your personal information;
correct inaccurate information;
erase information under certain circumstances;
restrict processing;
object to certain processing;
receive a portable copy of certain information;
withdraw consent where processing is based on consent; and
lodge a complaint with an applicable supervisory authority.
The availability of these rights depends on the legal basis for processing and applicable law.
J. Identity Verification
To protect your privacy and security, we may request information reasonably necessary to verify your identity before responding to certain requests.
If we cannot reasonably verify your identity, we may decline or limit the request to the extent permitted by law.
K. Authorized Agents
Where permitted by applicable law, you may designate an authorized agent to submit certain privacy requests on your behalf.
We may require verification of both your identity and the agent's authority before processing the request.
L. Exercising Your Rights
To submit a privacy request or exercise your rights under this Privacy Policy, please contact us at:
Email: [email protected]
We will respond within the time required by applicable law.
If we are unable to fulfill all or part of a request, we will explain the reason to the extent permitted by law.
International Data Transfers
14. International Data Transfers
Shoppable Videos operates in the United States and may use service providers, infrastructure, personnel, and business partners located in the United States and other countries.
As a result, personal information may be transferred to, stored in, or processed in countries other than the country where you live.
A. Processing in the United States
If you access the Services from outside the United States, your information may be transferred to and processed in the United States.
The privacy and data protection laws of the United States may differ from those in your jurisdiction and may not provide the same level of protection.
By using the Services or providing information to us, you acknowledge that your information may be processed in the United States and other jurisdictions as described in this Privacy Policy.
Where required by applicable law, we rely on an appropriate legal basis or transfer mechanism before transferring personal information internationally.
B. Service Providers in Other Countries
We may use service providers that process information in multiple countries, including providers of:
cloud infrastructure;
databases;
content delivery;
authentication;
analytics;
artificial intelligence;
customer support;
payment processing;
email delivery;
SMS messaging;
security;
error monitoring; and
other operational services.
The location where information is processed may depend on the provider, service configuration, user location, system availability, and applicable legal requirements.
C. Transfer Safeguards
Where required by law, we may use safeguards designed to protect personal information transferred internationally, including:
standard contractual clauses;
data processing agreements;
contractual confidentiality and security requirements;
adequacy decisions;
approved certification mechanisms;
supplementary technical and organizational measures; or
other lawful transfer mechanisms.
The safeguards used may vary depending on the information, transfer destination, service provider, and applicable law.
D. European Economic Area, United Kingdom, and Switzerland
Where personal information is transferred from the European Economic Area, United Kingdom, or Switzerland to a country that has not been recognized as providing an adequate level of data protection, we may rely on:
European Commission Standard Contractual Clauses;
the United Kingdom International Data Transfer Addendum or other approved UK transfer mechanism;
applicable Swiss contractual safeguards;
explicit consent where legally permitted;
performance of a contract;
or another valid legal basis.
You may contact us for additional information about the transfer safeguards applicable to your information.
E. Government and Legal Access
Information processed in another country may be subject to lawful access requests from courts, law enforcement agencies, regulatory authorities, or national security authorities in that jurisdiction.
We evaluate requests for user information and respond only where we reasonably believe disclosure is legally required or otherwise permitted under this Privacy Policy.
Where legally permitted, we may challenge requests that appear unlawful, invalid, overbroad, or inconsistent with applicable legal requirements.
F. Your Choices
If you do not want your information transferred to or processed in the United States or other countries, you should not use the Services or provide information to Shoppable Videos.
Where applicable law provides additional rights concerning international transfers, you may contact us at:
Children’s Privacy
15. Children’s Privacy
The Services are intended only for individuals who are at least 18 years old.
You may not create an account, access the Services, submit personal information, create a Creator Passport, participate in the Marketplace, or use any other Shoppable Videos feature if you are under 18.
A. No Use by Minors
Shoppable Videos does not knowingly permit individuals under 18 to register for or use the Services.
The Services are designed for adult creators, brands, sellers, agencies, affiliates, and other business users. They are not directed to children or minors.
A parent or legal guardian may not create or operate an account on behalf of a person under 18 unless Shoppable Videos expressly authorizes a specific feature or program in writing.
B. Information From Children Under 13
Shoppable Videos does not knowingly collect personal information from children under 13.
If we learn that we have collected personal information from a child under 13, we will take reasonable steps to delete the information and disable any associated account, subject to limited retention required for legal, security, fraud-prevention, or compliance purposes.
C. Information From Users Under 18
If we learn that an account belongs to a person under 18, we may:
suspend or terminate the account;
remove public profile or Creator Passport information;
disconnect third-party accounts;
revoke verification status;
cancel Marketplace participation;
restrict access to the Services; and
delete associated personal information, subject to lawful retention requirements.
D. Public Profiles
Individuals under 18 may not create or maintain a Creator Passport or other public profile through the Services.
Users may not knowingly publish personal information, profile information, photographs, contact details, social accounts, or portfolio materials relating to a minor without lawful authority and Shoppable Videos’ express permission.
E. Connected Platforms
Connected third-party platforms may impose their own age requirements. Users must comply with both the Shoppable Videos minimum-age requirement and the requirements of each connected platform.
A third-party platform permitting users under 18 does not authorize those users to access Shoppable Videos.
F. Reporting an Underage User
If you believe that a person under 18 has created an account or provided personal information through the Services, contact us at:
Please provide enough information for us to identify the relevant account or content.
We may request reasonable information to verify the report and the requester’s identity or authority before taking action.
Business Transfers
16. Business Transfers
As Shoppable Videos grows, we may engage in business transactions that involve the transfer of company assets or operations.
Your information may be transferred as part of such a transaction, subject to applicable law and this Privacy Policy.
A. Corporate Transactions
We may transfer or disclose personal information in connection with:
a merger;
acquisition;
investment;
financing;
reorganization;
restructuring;
sale of assets;
change of control;
joint venture;
bankruptcy;
receivership;
insolvency; or
another corporate transaction involving all or part of our business.
Such transfers may occur during due diligence, negotiation, or after the completion of the transaction.
B. Successor Organizations
If Shoppable Videos or substantially all of its assets are acquired, your information may become one of the transferred business assets.
The acquiring organization may continue to process your personal information in accordance with this Privacy Policy or provide a replacement privacy policy as permitted by applicable law.
C. Due Diligence
During the evaluation of a potential business transaction, we may disclose information to prospective purchasers, investors, lenders, auditors, legal counsel, accountants, consultants, or other professional advisors.
Where appropriate, such parties may be required to protect the confidentiality of the information and use it only for evaluating or completing the proposed transaction.
D. Bankruptcy or Insolvency
If Shoppable Videos becomes involved in a bankruptcy, insolvency, receivership, assignment for the benefit of creditors, or similar legal proceeding, personal information may be transferred or disclosed as permitted by applicable law and court order.
E. Notification
Where required by applicable law, we will provide notice of a business transfer that materially affects the handling of your personal information.
Following a transfer, the successor organization will become responsible for the personal information it receives, subject to applicable law.
Changes to This Privacy Policy
17. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
the Services;
our data practices;
connected-platform requirements;
technology;
legal or regulatory obligations;
security practices; or
business operations.
A. Updated Versions
When we update this Privacy Policy, we will revise the Last Updated date displayed at the beginning of the policy.
We may also assign a new version number to help identify material revisions.
B. Notice of Material Changes
If we make material changes that significantly affect how we collect, use, disclose, or retain personal information, we may provide additional notice through one or more of the following methods:
a notice within the Services;
an account notification;
an email sent to the address associated with your account;
a notice on our website;
a dashboard message; or
another method required by applicable law.
The form and timing of notice may depend on the nature of the change and applicable legal requirements.
C. Effective Date
Unless otherwise stated, changes become effective when the updated Privacy Policy is posted or on the effective date identified in the notice.
Where applicable law requires consent before a change becomes effective, we will request consent as required.
D. Continued Use
Your continued use of the Services after an updated Privacy Policy becomes effective means that the updated policy will apply to information processed after that date, subject to applicable law.
Continued use does not waive any privacy rights that cannot legally be waived.
E. Reviewing Changes
You should review this Privacy Policy periodically to understand our current privacy practices.
If you do not agree with an updated Privacy Policy, you may stop using the Services, disconnect connected accounts, remove public information, and request account deletion, subject to applicable retention requirements.
F. Prior Versions
We may retain prior versions of this Privacy Policy for legal, compliance, archival, and recordkeeping purposes.
You may contact us to request information about a prior version where reasonably available.
Contact Information
18. Contact Information
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or our privacy practices, contact Shoppable Videos at:
Shoppable Videos LLC
Email: [email protected]
Website: https://www.shoppablevideos.com
Privacy Requests
You may use the contact information above to submit requests concerning:
access to personal information;
correction of inaccurate information;
deletion of information;
account deletion;
connected-platform data;
withdrawal of consent;
marketing preferences;
privacy rights;
data retention;
international transfers; or
other privacy-related concerns.
Please include enough information for us to understand and respond to your request.
We may request additional information where reasonably necessary to verify your identity, protect your account, or confirm your authority to act on behalf of another person.
Response Times
We will respond to verified privacy requests within the time required by applicable law.
In some cases, we may need additional time because of the complexity or number of requests. Where required, we will notify you of the extension and the reason for it.
Complaints
We encourage you to contact us first so we can attempt to resolve any privacy concern directly.
Depending on your location, you may also have the right to submit a complaint to an applicable privacy, data protection, consumer protection, or regulatory authority.
Legal and Regulatory Requests
Legal process, regulatory inquiries, and law-enforcement requests should be sent to:
The subject line should clearly identify the communication as a legal, regulatory, or privacy matter.
Policy Information
Policy Version: 1.0
Last Updated: July 20, 2026
Effective Date: July 20, 2026